Safety Protocols

Safety Protocols

If you are anything like us, you are ready and eager to travel again. 2020 & 2021 were challenging years for us all, and not being able to escape to a new favourite destination was incredibly hard. We are very excited to be welcoming international guests once again on our tours and hope to welcome many more guests throughout 2022 and beyond. 

Make Western Canada your next destination to tick off your bucket list. Or come back and experience it all over again. Offering the most authentic tours in Western Canada, Discover Canada Tours is your one-stop travel organizer. Not only do we offer some of the best tour experiences, but we can also plan your flights, hotels, car rentals and travel insurance through our parent company, Uniglobe Specialty Travel. 

West Trek Tours and Uniglobe Specialty Travel is a family-owned and operated business. We want to welcome you to become part of our family. Our Travel with Confidence and Book with Confidence policies are in place to ensure that you can visit us no matter the situation, be it from safety on tour perspective or a rebooking date due to unforeseen circumstances or travel restrictions. West Trek Tours is committed to being the safest tour operator in Western Canada and the most flexible should the need arise. We continuously monitor the latest in health advisories, and this page will be updated accordingly.

Latest health Advisories

**Proof of vaccination is no longer required to join our tours within BC and Alberta commencing April 8, 2022**

As of April 8, 2022 there is no BC Provincial Health Officer order requiring events, services or businesses to check proof of vaccination. Proof of vaccination is also not required in Alberta. 

Proof of vaccination will be required for guests booking one of our packages to the Yukon due to the flight requirements. Guests 12 years of age or older, need to be fully vaccinated and show proof in order to board a flight within Canada. 

Proof of vaccinations will also be required to join our tours to Seattle.  All travelers must use the ArriveCAN system to enter their traveler information prior to returning to Canada, including proof of vaccination.

Wearing a mask is now a personal choice. Masks are encouraged on public transit and BC Ferries, but not required. Individual businesses and event organizers can choose to continue requiring masks on their premises. It’s important that we respect the choices of people, businesses and one another.

safety first

Safety, safety, safety…first and foremost, safety is our top priority. All throughout the pandemic we have closely followed and strictly adhere to all provincial and federal regulations and recommendations. 

With travel restrictions being lifted, West Trek Tours is committed to ensuring that the safety of all our guests, in addition to the communities we visit, is our top priority. We have implemented a comprehensive set of safety protocols that take place on every one of our tours as follows:

 

  1. Pre-Tour Precautions

Before departing on any tour, we will be taking a number of precautions before guests are allowed to board the bus. We will be doing a contactless check-in process if required. Details of the exact check-in process will be given to you on the day of your departure. On the date of the tour, all guests will be required to sign a screening and consent form regarding your current health conditions. Suppose you or anyone in your group is experiencing symptoms. In that case, we will work directly with you to cancel or reschedule your tour.

 

  1. On-Tour Precautions

We take many precautions during the tour. Although the use of masks is no longer a requirement we strongly recommend for our guests to wear cloth or non-surgical face masks for the tour duration while on the bus or when it is impossible to maintain distance. There is ample hand sanitizer available on all our coaches. We encourage all our guests to regularly use this sanitizer, especially after boarding the bus after visiting an attraction. We will be sanitizing the coaches daily by wiping down all contact surfaces. 

We encourage all guests to partake in keeping themselves and others safe. If you need to sneeze or cough, please do so into your elbow, wash your hands regularly, use hand sanitizer after visiting an attraction, keep your distance from other guests, at least 6 feet, and most importantly respect others. 

If a guest comes down with symptoms while on the tour, he/she will be isolated from the group and will receive a rapid test. If the test is positive the guest will be removed from the tour to follow the isolation requirements. DCT will assist the guest in this case to book accommodation and return transportation. The guest will be responsible for all associated additional costs. We strongly recommend  purchasing travel insurance which we can arrange for you.  

 

  1. Respecting and Supporting Host Communities

In addition to all our guests’ safety, the residents’ safety in the communities we visit is paramount. We expect all of our guests to adhere to the policies in each community we visit.

It is also of utmost importance for us to support the local business in the communities we visit. We ensure that we work with local suppliers to support them in all the destinations we visit to support them and grow their business. Help us to help other local businesses.

The local businesses that we recommend for you to visit have strict safety protocols in place themselves.

 

  1. Our Staff

Employees receive daily wellness checks as well as perform regular self-assessments to ensure they are healthy and symptom-free.

 

  1. Activities and Inclusions

Due to the unprecedented times, certain activities or inclusions may be cancelled. We will attempt to substitute any cancelled experiences, but it will be based on supplier and provincial recommendations. Please contact us if you would like to know if certain activities are available on the departure day you wish to book. You can call us on +1(604) 689-8128 or email us at info@discovercanadatours.com.

All of our suppliers have their own safety protocols in place, and we can, at the time of booking, direct you to their documentation for peace of mind.

 

As we have said, the safety and wellbeing of our guests are paramount. We look forward to seeing you on one of our tours soon.