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Privacy Policy

LAST REVIEW OF THIS PRIVACY POLICY – July 2022

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY

This Privacy Policy is applicable to Uniglobe Specialty Travel dba Discover Canada Tours (“Company”) and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). The Company is committed to providing safe websites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations, including the Personal Information and Electronic Documents Act. There may be links from our Sites to other websites; note that this Privacy Policy applies only to our Sites and not to websites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third-party websites are provided as a convenience and are for informational purposes only. The Company does not endorse and is not responsible for these linked websites. Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, email address, or telephone number. We collect information that you voluntarily provide to us through our booking engine, forms and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns. We will only use your personal information to manage your account and to provide the products and services you requested from us. We will not be sharing your personal information with third parties.

HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

PROMOTIONAL AND INFORMATIONAL COMMUNICATIONS

With the permission of an online visitor, information submitted at the time of booking or submission of a form may be used for marketing and promotional purposes by the Company, provided notice of this fact is made available online. If a visitor objects to such use for any reason, one may prevent that use either by opting out, by sending an email request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact at info@westtrek.com.

DISCLOSURE OF INFORMATION

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent or partner service provider except i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may, therefore, be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

COOKIES

The Company, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

PROTECTION OF CHILDREN ONLINE

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

PROTECTION OF INFORMATION

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information

The personal information you share with us is stored on our database servers at Company data centers, or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY

By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

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636 Hornby Street
Vancouver, BC V6C 2G2

Tel: (604) 689-8128
Toll Free: 1-855-689-8128
WhatsApp: 1-778-838-5708
Email: info@westtrek.com

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9:00 am – 5:30 pm
Monday – Friday (year-round)
Monday – Sunday (June – September)

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HOME GAMES OF THE 2024-25 SEASON

November 2024: 9, 12, 17
December: 8, 10, 12, 16, 23, 28
January 2025: 3, 16, 18, 21, 25
February: 2, 4
March: 5, 7, 9, 11, 15, 16, 18
April: 2, 6, 12, 14, 16

Tickets start at $80 CAD each.

star rating  All of the guides were amazing!! It was the best trip ever! Please keep the guides; Sara, Simon and Robin! The snow tubing was the best!!

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avatar thumb Tati0334
March 18, 2023

star rating  Wonderful day trip. It is long but worth it. Everyone gets to enjoy. Guide was knowledgeable and friendly. Plenty of time in Victoria. It was a hot day so definitely... read more take sunscreen and keep hydrated.

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avatar thumb Aruna K
February 28, 2023

star rating  I can confidently say my entire group had a very nice time in Whistler! Ryan (our guide) was very nice and made sure we were all having fun despite us... read more being a big group.

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avatar thumb nataliagov17
February 12, 2023
West Trek Tours
4.8
Based on 509 reviews
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01:20 05 Feb 25
I just did the Rockies Tour with West Trek and I really enjoyed it! I’ve experienced so much in such a short time. Everything was very organized I had so much fun during this trip. Our guide Alexis was so nice and told us the history of the places we went which was interesting. I would recommend this tour to everyone because it is just amazing!!
Raphael Bernardo
15:50 04 Feb 25
Very good travel experience! Alexis being always attentive to all of us during the trip! Thanks!
Martha Wilson
01:13 04 Feb 25
We had a great trip with Alexis to the Rockies!
Gabriel Bif
01:12 04 Feb 25
Amazing trip, thanks to Alexis company.
김명현
01:11 04 Feb 25
I was in this tour with my gf. It was fantastic experience with my tour guide, Alexis. He was really passionate, kind. Also, he memorize our names. That was so thankful to us. So long, west trek, especially Alexis. Thank you!
Ina Pauls
17:43 28 Oct 24
The day trip was the 'Victoria Sightseeing Tour'. It was amazing. The trip was really well organized. The tour guide, Shiloh, did a great job. He was very kind to our group. My next trip with West Trek Tours is already planned.
Molly Chu
16:57 15 Oct 24
I really enjoyed the Rockies Summer Classic Tour! The accommodation arrangements were really good, and the selected travel spots were amazing! Thank you, Ryan, for leading us on this adventure and showing us the beautiful scenery of Banff! This trip was truly fantastic.
Joanne Marks
04:01 15 Oct 24
I have just completed my Canadian Rockies w Vancouver Escorted Tour (10 days) (booked through HolidayMax)From the beginning to the end this tour was absolutely amazing, from our amazing bus driver Mr Lea who ticked all the boxes for safety and courtesy, always looking out for us, thankyou so much.Then I come to our Tour Guide Ryan, absolutely awesome 💯 thankyou for sharing your wealth of knowledge and love of Vancouver and the Rocky Mountains and thankyou for taking us to breathtaking locations and on amazing hikes.Thankyou thankyou thankyouI would highly recommend this tour.
Anthony Saavedra
00:37 23 Sep 24
Fantastic Whistler Tour ExperienceI had an amazing time on the tour to Whistler! The guides were friendly, knowledgeable, and clearly passionate about the area. They shared interesting facts throughout the trip, and the views were simply breathtaking. We had plenty of time at each stop to enjoy the scenery, and their recommendations for photo spots were spot on.Highly recommended for anyone looking to explore Whistler and the surrounding beauty of British Columbia!
Sirish Chandra
15:30 19 Nov 22
Huge shout out to MARA our guide for the trip.1) she had organized the whole trip very smoothly and with proper time slots for each activity2) Mara has explained about the history of places while we are at the place. She also told us about the wildlife of BC and Alberta and types of bears.3) Mara organized a quiz game on our last day of trip and for winners she distributed 🎁 gifts.4) our guide is very disciplined and perfect with the timing5) on our last night we had marshmallows and campfire
Danny Pike
22:45 10 Aug 22
Amazing does not begin to describe this trip. It was hands down the best vacation I've ever been on. So many gorgeous sights! Our main guide, Becky was fantastic. A bubbly ray of sunshine who was always available to help in any way she could. I didn't have much interaction with the second guide, Diana, but my understanding is she handled a lot of the details and things behind the scenes. And given how smoothly everything went on our trip, she clearly did a fantastic job as well.Highly recommend this for anyone visiting Vancouver, or anyone local.
Carlos Daniel
05:47 04 Aug 22
I went to Classic Rockies Tour with Discover Canada Tours. It's an exhausting tour, but it worths it. I had the chance to watch and enjoy gorgeous landscapes, including the Rockies, lakes, Ice-fields, glaciers, wildlife, and some add-ons to the plan.The best experience I've had in may life (going and walking through a glaciar) I had in this Tour.Also, the tour guide (Omar) leveled-up the experience, because he's kind and explained everything with the perfect words, he he made sure that everything was good, that everyone (even those who didn't speak English) could understand, that made the whole tour a much better experience.I'd go on another tour with him/them
Garfiela Garfiela
19:17 25 May 22
I had an incredible time on this trip! Mara and Heather are very attentive, kindThey explain details of the mountains type of fauna and flora, stories, anecdotes. I really enjoyed taking pictures of so many beautiful places, I loved Banff and the Columbia Icefield, I hope to return soon on another tour with you.Thank you!!!!!!
Anthony Szeto
17:38 29 Sep 21
It was a great 4 days spent driving through the Rockies. Gives you an awesome opportunity to get quite a bit in from the mountain ranges. The natural beauty was really astounding. Our guide Ian M. was not only knowledgeable but he was very engaging and made the trip all the more memorable. Keep it up with the dad jokes Ian 😀